Shipping & Handling

We know you're looking forward to receiving your pet essentials. Delivery availability, shipping costs and estimated arrival times depend on the selected product and delivery destination.

Where do you ship?

We currently have standard shipping options configured in Shopify for the United States, Canada, United Kingdom, Australia and New Zealand, as well as other destinations available at checkout. The currently configured Standard shipping rate for these five countries is $0 USD. The checkout will show which delivery options are available for your order.

Not every supplier or product can necessarily be fulfilled to every address, so order eligibility, delivery options and transit times still depend on the selected product and destination. Please review the checkout information before purchasing.

Processing and delivery

Order preparation and transit times vary by product, supplier and destination. The checkout may display shipping charges and delivery estimates where available; these are estimates rather than guaranteed arrival dates. International orders may experience customs or carrier delays.

Order updates

We send order-related updates to the email address provided at checkout. Where tracking is available for your shipment, tracking details will be shared when the carrier provides them.